Taylor Swift: Ticketek accounts hacked as ‘thousands’ of Australian fans fear for tickets before Eras tour

Company to establish pop-ups before Melbourne and Sydney shows as new tickets go on sale

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Ticketek will establish pop-ups at Taylor Swift’s Australian concert venues to help field thousands of queries related to ticket scams and fraud, days before the superstar is due to perform.

The move comes amid reports some customers had their Ticketek accounts hacked and their tickets listed secondhand and resold. In a statement, a Ticketek spokesperson said it was “aware of [unauthorised] access to individual accounts” via “information that has been obtained from other sources”.

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